The whole purpose of insurance is to help restore you after experiencing a loss. You work hard to lower the risk of a claim, but when a loss occurs, you want the claim process to go as smoothly and timely as possible.
When you have a claim, our goal and desire is to assist anyway we can. Most actions regarding claims are handled between you and the carrier directly. However, we are still here to assist should the need arise. We offer assistance to you on how to handle and respond to your loss and on how to work closely with your insurance carrier during the claims process. We pride ourselves on always providing the exceptional and caring customer service you deserve.
Claims Contact Information:
If a loss has occurred, immediately contact your carrier directly. For your convenience the numbers for our primary carriers are listed below. The numbers are also listed on your policy
If your carrier is not included below, call us for assistance, toll free: 888-255-5669.
Online Claims Link
Child Accident Policies:
Call us at McDonald Insurance Agency.
Important Steps for Filing a Claim
Follow these three steps to report a claim.
1Report all Claims
2Get the Facts
3Copy and Submit All Correspondence
The faster insurance carriers receive a notice of loss, the quicker they can assist in managing the necessary claim recovery services and expedite the claim settlement process. Prompt notification on your part enables them to respond more quickly and appropriately.
A delay of just a few days, for instance, can increase costs by as much as 50 percent over a loss reported shortly after it occurs. A prompt report of loss can often reduce the business or activity downtime for damaged automobiles, office equipment, or other essential property. In the event of bodily injuries, injured and non-injured claimants can more quickly receive the instructions and attention they require to reduce the emotional and/or financial impact of an unfortunate accident.